We already provide support to various web agencies, online marketing companies, authorities, freelancers, SMEs, and other companies in their daily activities. We are a one stop shop for all your queries about hosting.
We think it self-evident that a B2B hosting company provides support and offers guarantees without any additional costs. In that frame of mind we offer one extensive Service Level Agreement. There is a reason why we call our server management a ‘no worries’ support.
It is our job and our mission to ensure that cloud and dedicated servers stay operational and to optimise the performance of all our applications. Hardware is important and necessary, but what really counts, and constitutes the added value of Openminds, is the co-operation and involvement according to the Devops-principle. These factors are at the core of a conclusive fully managed solution.
All our managed services include a proactive response and 24/7 monitoring. We are also responsible for backing up the servers. Daily backups are stored for a week, weekly backups for at least a month.
We feel our job isn’t finished the moment the server is online and the basic software is working. Our goal is for the websites of our customers to work well and be as fast and as efficient as possible. To help us to do just that, we have concluded a partnership agreement with New Relic, so we can offer the standard application analytics package of New Relic free of charge for all our fully managed solutions.
We prefer to be involved in the project as early as possible so you can benefit from our experience and advice in architecture and performance testing, for example. We consider each project with an open mind. There are several solutions to a project. It is our job to find the solution that makes the site function as well, as fast and as efficiently as possible.
In a nutshell:
- Proactive unlimited support
- 24/7 availability
- SLA with strong guarantees & compensations
- Integration of New Relic Standard
- Consultation of our technical experts/nerds